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US Amazon Account Manager

Work Location Ha Noi
Job Level Team Leader / Supervisor
Job Type Permanent
Qualification Bachelor
Experiences 3 Years
Salary Negotiable
Industry Retail / Wholesale, Sales / Business Development, Customer Service, Executive management, Online Marketing, Consulting
Deadline to Apply 30/06/2025
Contact Person 0983.935.883 (Ms Linh)
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Job Benefit

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

Karofi, a leading brand in the water purifier industry, is part of Tecomen Group, established in 2006. Specializing in household products such as water purifiers, hot/cold water dispensers, and air purifiers, Tecomen’s flagship brand, Karofi, has become Vietnam’s top water purifier brand and operates the largest factory of its kind in Southeast Asia. Tecomen exports to over 50 countries, with a 36,000 m² facility that produces over 2 million water purifiers and 30 million filters annually. Leveraging advanced technologies like AiOTec and Voice Call, Tecomen reaches more than 10,000 sales points nationwide. Aiming to rank among the top three global leaders in water and air solutions by 2040, Tecomen plans to expand R&D into air care and kitchen appliances, launch a larger factory by 2025, and grow Karofi’s presence in over 20 countries. The company is committed to collaborating with experts to drive innovation and enhance customer experiences. 

Web: https://tecomen.com/ & https://karofiglobal.com/

1. Key Responsibilities:

- Amazon Account Operations

  • Manage and monitor performance of the Amazon seller account (USA).

  • Ensure compliance with all Amazon policies and resolve any account health or policy violation issues.

  • Optimize product listings (titles, descriptions, images, A+ content) using SEO best practices.

  • Handle customer service issues related to Amazon orders (returns, reviews, messages).

- Sales & Performance Management

  • Monitor key KPIs (conversion rate, sales, ranking, ad spend, return rate...).

  • Plan and execute Amazon PPC campaigns to optimize visibility and ROI.

  • Track and report weekly/monthly performance; provide insights and action plans.

  • Product Research & Strategic Consulting

  • Research market trends, competitor products, and customer behavior in the US market.

  • Propose specific products/categories with high potential for Amazon launch.

  • Coordinate with product and sourcing teams to align inventory and launch timelines.

Job Requirement

2. Requirements:

  • Bachelor’s degree in Business, Marketing, or related fields.

  • At least 3 years of hands-on experience managing Amazon Seller Central accounts (US market).

  • Strong skills in SEO, keyword research, PPC, and data analytics.

  • Proven ability to evaluate and select products based on data (sales volume, margin, competitiveness).

  • Proficient in tools such as Helium 10, Jungle Scout, or similar.

  • Excellent communication in English (written and verbal).

  • Detail-oriented, proactive, and results-driven.

  • Understanding of US consumer behavior and trending categories.

  • Past success in launching products on Amazon.com.

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